Privacy Policy
What Wan3Prime collects, why, who it is shared with (payment, storage and AI providers) and how to ask about your data.
Last updated 2026-10-04
Who we are
Wan3Prime is operated by Cicadas. This notice explains what data is involved when you create an account, generate a video, pay and download results.
What we collect
- Account information. Your name and email address, and a password hash if you sign up with email.
- Your content. Prompts, images you upload, your generation settings and the videos produced.
- Service records. Job identifiers and status, credit transactions, orders and error information, used to deliver results and resolve problems. Each job and order also records which of our sites it was made on.
- Device information. Browser type, device type and IP address, used for security, rate limiting and compatibility.
- Browser storage. The generator keeps an unsent prompt and its settings in this browser's session storage so they survive signing in. A session cookie keeps you signed in.
- Payment information. Handled by our payment processor. We receive the result of the payment and limited billing details; we never see or store full card numbers.
Uploads and AI requests
When you generate, the model provider receives the prompt, the image you uploaded if any, and the settings for that request, through fal.ai. fal's own privacy information applies to that processing. Finished videos are copied to our private storage and can only be opened by your signed-in account.
How we use your information
- To provide the service: run generations, store results, show your history and balance.
- To process payments and send receipts and account emails.
- To answer support requests.
- To detect and prevent fraud and abuse.
We do not use your prompts, uploads or results to train models.
Optional analytics
If you choose Allow analytics, Microsoft Clarity records clicks, scrolling and masked session replays on public pages to help us improve the site. All text and images are masked. Account, workspace and private result pages are excluded. Recording stops when you interact with the generator, enter a prompt or upload an image, and does not resume within that document. We do not send account identifiers or enable analytics cookies. Do Not Track and Global Privacy Control are respected. It loads only after your choice, which is saved in this browser. You can change it with Privacy choices in the footer. See the Microsoft Privacy Statement.
Sharing
We do not sell your personal information. We share data only:
- with the hosting, database, storage, email, payment and AI providers needed to run the features you use;
- when the law requires it;
- to protect our rights, our users or the public.
Security
Account authentication and ownership checks limit who can open private media. No system removes all risk: keep your password private and do not upload material you would not want processed.
Your choices and rights
Your rights depend on where you live. You can update your profile in your account. To ask for a copy of your data or for deletion of your account, email us; we answer within 30 days.
Changes
We may update this policy. The date at the top of this page shows the latest version.